Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Hinnenkamp

Ben Hinnenkamp

September 17, 2026

5  out of  5
rating by Ben Hinnenkamp
"Quick response, very knowledgeable and gave me peace of mind. Highly recommended"
We responded:
"Ben, thank you for taking the time to leave us a review! I'm happy to know that our quick response and knowledge helped give you peace of mind. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Profile photo of Tom Mitchell

Tom Mitchell

September 10, 2026

5  out of  5
rating by Tom Mitchell
"Erin was very professional and prompt and best of all, beat the competitor’s quote!"
We responded:
"Tom, thank you for taking the time to leave us a review! I'm happy to hear that Erin provided you with professional and prompt service, and that we could offer a competitive quote. We're always here to help if you need anything else!"
Profile photo of GV D

GV D

September 4, 2026

5  out of  5
rating by GV D
"Erin was very informative and thorough- took time to explain step by step all the details. Explained the pros and cons of esch option and guided best suitable , but was not pushy. Very much appreciate for helping me understand and answer my questions. Was able to secure a better policy for s good rate better than what i had for several years."
We responded:
"Thank you! I'm so glad Erin was able to provide you with detailed information and help you find a policy that suits your needs at a great rate. We always aim to make the process as clear and comfortable as possible. We're always happy to help if anything comes up."
Profile photo of Rebecca Pautz

Rebecca Pautz

August 27, 2026

5  out of  5
rating by Rebecca Pautz
"Erin is awesome! Great customer service! Shes the best!"
We responded:
"Wow! We love seeing positive shout-outs! Thank you for your kind words about Erin! We really do rely on her, as she is always ensuring our clients leave feeling informed & happy! Thank you for sharing your feedback, and please stop by if you need anything! We are always here for you!

- Chris Loeffert - State Farm Insurance Agent | Mechanicsburg, PA"
Profile photo of Darknight Knight

Darknight Knight

August 26, 2026

5  out of  5
rating by Darknight Knight
"Response quickly to questions on policy changes to vehicles and home."
We responded:
"Darknight Knight, thank you for taking the time to leave us a review! I'm happy to know that our quick responses to your policy change questions have been helpful. We're always here to assist with any other questions you might have. We appreciate your support!"
Profile photo of Ngum MJR

Ngum MJR

August 13, 2026

5  out of  5
rating by Ngum MJR
"Carmen was incredibly patient, knowledgeable, and helpful. She took the time to review my insurance premium, explain my options, and educate me on additional policies. I truly appreciated her professionalism and willingness to make sure I understood everything. Excellent service!"
We responded:
"Thank you, Ngum MJR! I'm happy to hear that Carmen provided you with such excellent service. It's great to know she was able to help you understand your insurance options and make you feel comfortable with your choices. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of KAsAP Bandy

KAsAP Bandy

August 13, 2026

5  out of  5
rating by KAsAP Bandy
"So personable and friendly. I feel lucky to have come across this agency. They’ve gone out of their way to get me the best policy. They cut my liberty mutual premium in half almost 8 years ago and still serve me well to this day. They called ME when a new rental coverage policy came out and working in a body shop, I said YES. I see the other side of people’s policy choices and I promise, it doesn’t get better for quality vs cost. Now I finally have life insurance like I should as a 32 year old. They’re always looking out for me"
We responded:
"Thank you! I'm really happy to hear that you've had such a positive experience with our office over the years. It's great to know that we've been able to help you find the right policies and keep you covered. We're always here to look out for you and make sure you have the best options available. Feel free to reach out if you need anything else!"
Profile photo of Token Traders

Token Traders

August 6, 2026

5  out of  5
rating by Token Traders
"My experience with Chris Loeffert-State Farm Insurance was absolutely fantastic! Erin was on the ball immediately responding to my questions and was an absolute delight to work with!"
We responded:
"Thank you, Token Traders! We're glad to have been able to help you. I'm really happy to hear that you had such a fantastic experience with us. Erin is indeed great at making sure everything runs smoothly and answering questions promptly. Feel free to reach out if you need anything else!"
Profile photo of Isabela Figueroa

Isabela Figueroa

August 4, 2026

5  out of  5
rating by Isabela Figueroa
"Erin was such a pleasure to talk to. She provided amazing customer service, very knowledgeable and made the insurance buying experience easy and enjoyable. Insurance is one of those things people dread to buy but Erin made the experience amazing!"
We responded:
"Thank you, Isabela! I'm really happy to hear that Erin made your insurance buying experience easy and enjoyable. We strive to make the process as smooth as possible, and it's great to know Erin's knowledge and customer service stood out. We're always here if you need anything else!!"
Profile photo of Ryan Colosimo

Ryan Colosimo

July 7, 2026

5  out of  5
rating by Ryan Colosimo
"Chris and Erin are a professional team with impeccable customer service."
We responded:
"Ryan, thank you for taking the time to leave us a review! I'm glad you found our team, Erin and I, to be professional and that our customer service met your expectations. We're here to make things easy for you. Don't hesitate to reach out if you need anything!"
Profile photo of Rod B

Rod B

July 7, 2026

5  out of  5
rating by Rod B
"Erin was super easy to work with, she answered all my questions and never once pressured me."
We responded:
"Rod, thank you for taking the time to leave us a review! I'm happy to hear that Erin made the process easy and comfortable for you by answering all your questions without any pressure. We're here to make things as smooth as possible. Feel free to reach out if you need anything else!"
Profile photo of Lauren Galli

Lauren Galli

July 2, 2026

5  out of  5
rating by Lauren Galli
"Erin was so helpful and compassionate!! Thank you so much!!"
We responded:
"Lauren, thank you for taking the time to leave us a review! I'm glad Erin was able to provide you with the helpful and compassionate service you deserve. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Markos

Markos

June 30, 2026

5  out of  5
rating by Markos
"Best place Chris is great person"
We responded:
"Thank you, Markos! I'm happy to hear you think so highly of our office. It's great to know you had a positive experience. Let us know if we can help with anything else!"
Profile photo of Andrew Phillips

Andrew Phillips

June 19, 2026

5  out of  5
rating by Andrew Phillips
"Great agency. Erin was wonderful. Will be looking to do further business with. Thanks team"
We responded:
"Andrew, thank you for taking the time to leave us a review! I'm happy to hear that Erin made such a positive impression. We look forward to continuing to work with you. Feel free to reach out if you need anything else!"
Profile photo of Gregory Ricks

Gregory Ricks

June 2, 2026

5  out of  5
rating by Gregory Ricks
"Erin was a great help. She explained my coverage and was very professional! I'm glad I switched to State Farm because of Erin!!!"
We responded:
"Gregory, thank you for taking the time to leave us a review! I'm happy to hear that Erin was able to assist you with your coverage and that you're satisfied with your decision to switch to State Farm. We're here to help if you need anything else!"
Profile photo of David Hopple

David Hopple

May 20, 2026

5  out of  5
rating by David Hopple
"Erin was professional, knowledgeable, and helpful."
We responded:
"Thank you, David! I'm glad to hear that Erin provided you with professional and knowledgeable service. We strive to be helpful and informative for all our customers. We appreciate your support!"
Profile photo of Jayne Eckert

Jayne Eckert

May 15, 2026

5  out of  5
rating by Jayne Eckert
"We have several policies with Chris and his staff. They are always very helpful without being pushy. They answer any questions and never make me feel like I ask silly ones. It is so refreshing to go into an office where the staff members all seem happy to be there and honestly glad that I came in!"
We responded:
"Thank you, Jayne! It’s been great getting to know you and your family!"
Profile photo of Lisa Coleman

Lisa Coleman

May 13, 2026

5  out of  5
rating by Lisa Coleman
"Fantastic to work with! Highly recommend :)"
We responded:
"Thank you, Lisa! I'm happy to hear that you had a fantastic experience with us. Your recommendation means a lot. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of carol staz

carol staz

May 12, 2026

5  out of  5
rating by carol staz
"I have used State Farm Insurance for YEARS and Chris and his team are great agents. Always prompt and professional."
We responded:
"Thank you, Carol! I'm happy to know you've been with us for so many years and appreciate your kind words about our team's promptness and professionalism. We're always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Francisco Saucelo

Francisco Saucelo

May 5, 2026

5  out of  5
rating by Francisco Saucelo
"Thank you so much Erin! A big help and quiet punctual to the clients in need of your help"
We responded:
"Francisco, thank you for your feedback! I'm glad to hear that Erin was able to assist you effectively and promptly. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joshua Miller

Joshua Miller

April 30, 2026

5  out of  5
rating by Joshua Miller
"I have had nothing but great experiences in the many years I have been doing business with Chris Loeffert at State Farm, across numerous policies. He and his staff are top notch and his assistant Erin is extremely helpful, always answering my questions in a timely and thorough manner. Not to mention the rates and discounts are better than anywhere else I have found. Highly recommended!"
We responded:
"Thank you, Joshua, for your wonderful feedback! I'm happy to hear that you've consistently had great experiences with our office over the years. Erin and the team strive to provide thorough and timely assistance, and it's fantastic to know you appreciate their efforts. We're also glad that our rates and discounts have been beneficial for you. If you ever need anything else, feel free to reach out!"
Profile photo of Kathleen Mendez

Kathleen Mendez

April 10, 2026

5  out of  5
rating by Kathleen Mendez
"I called in yesterday and spoke with Erin. She helped me make some changes to my policy and followed up today just like she said she would. Thanks so much Erin! I appreciate you."
We responded:
"Thank you, Kathleen! I'm happy to hear that Erin was able to assist you with your policy changes and followed up as promised. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing us!"
Profile photo of Andrew Barket

Andrew Barket

April 10, 2026

5  out of  5
rating by Andrew Barket
"Super friendly staff and great rates!
Great customer service from Chris, Erin, and Carmen!"
We responded:
"Thank you for trusting us with your car insurance and all your insurance needs!!"
Profile photo of Eileen McNulty

Eileen McNulty

March 26, 2026

5  out of  5
rating by Eileen McNulty
"I had a very positive meeting on my insurance needs with Erin. She was very informative, open and friendly. I would highly recommend this office."
We responded:
"Thank you, Eileen! I'm glad we were able to help. It was great meeting you!"
Profile photo of Calista Anderson

Calista Anderson

March 23, 2026

5  out of  5
rating by Calista Anderson
"I’ve been with Chris and his team for about three years, never had a problem and they were always available to talk me through any question I had. Recently, I called because I am moving and Erin helped me so quickly and efficiently. She even looked up new agents in the state I am moving to and emailed me the information. I am very grateful for her speed and professionalism! Thank you Erin!!"
We responded:
"Hey, Calista! I really appreciate you being with us over the past three years and taking the time to share your experience. It means a lot to hear our team has been there to walk you through your questions along the way. I’m glad Erin was able to step in and help quickly with your move and get you connected with a new agent. Thanks again for your support, and I wish you all the best in your new home!"